🚚 Shipping Policy

We strive to deliver your dream hair swiftly and safely.

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📦 Shipping Method

We ship worldwide using trusted carriers such as:

USPS, Amazon Logistics, FedEx, UPS, DHL, and Royal Mail

Your order will be shipped via the most efficient carrier based on your destination.

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⏱️ Total Delivery Time

Total Delivery Time = Processing Time + Shipping Time

🔧 Processing Time

Orders are typically processed within 1 business day after payment is confirmed.
If there is an issue with your shipping information, we will contact you within 24 hours.

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✈️ Shipping Time & Fee

Delivery time and cost may vary due to:

• Severe weather

• Public holidays

• Customs delays

• Other unexpected factors

📌 Due to recent customs policy changes (especially in the U.S.), some orders may be delayed by 2–5 days.
We sincerely apologize for any inconvenience and appreciate your patience.

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💰 Tax & Duty

• All customs duties and taxes are the responsibility of the customer, according to the destination country’s regulations.

• Any extra costs caused by shipping delays, address changes, order cancellations, or returns due to personal reasons will be borne by the buyer.

✅ However, all additional fees caused by recent U.S. customs regulation changes will be fully covered by LUVME.

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📌 Additional Notes

• Local couriers deliver on business days (Mon–Fri) only.

• Please ensure your delivery address is accessible and secure.

• Keep your phone available, as carriers may contact you.

• Some packages may be delivered without signature.

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📋 Responsibility Overview

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💎 Shipping Insurance & Refunds

• Before Shipment: Full refund to the original payment method.

• After Shipment: Refund eligibility varies depending on the case. Please contact us for details.

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📬 Need Help?

If you have any questions or concerns, don’t hesitate to contact us.
Your satisfaction is our priority.